Q. If Rackhams carries out the repairs to my vehicle, will I be given a replacement?

A. We have a large fleet of courtesy vehicles specifically for this purpose. All that’s needed is to swap your insurance cover from your own vehicle to ours, which usually involves a simple telephone call. If you happen to be insured with one of the many insurance brands with whom we work regularly then the switch of cover is often painless. If someone else was to blame for the damage to your vehicle and you have their details then other options are available to meet your needs for a replacement vehicle.